Welcome to Aurveza. By accessing, browsing, or using our website and/or placing an order, you agree to be bound by these Terms & Conditions. Please read these terms carefully before using our website or purchasing our products.
You should also review our Privacy Policy, which explains how we collect, use, and protect your personal information.
1. Acceptance of Terms
By using the Aurveza website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
Aurveza reserves the right to update, modify, or amend these Terms & Conditions at any time. Unless otherwise stated, changes will apply to orders placed after the updated terms are published on the website.
Once an order has been confirmed, changes or cancellations may not be possible. Please review your order carefully before completing your purchase.
2. Copyright and Intellectual Property
All content available on this website, including but not limited to text, product descriptions, graphics, images, logos, designs, software, code, and other materials, is protected by applicable intellectual property laws and is the property of Aurveza or its respective licensors.
All rights are reserved.
You may electronically copy or print portions of this website solely for your personal, non-commercial use or for the purpose of placing an order with Aurveza.
You may not reproduce, distribute, modify, publish, transmit, display, sell, or otherwise use any website content without prior written authorization from Aurveza.
You must not remove, alter, or obscure any copyright, trademark, or other proprietary notices contained in materials obtained from the website.
3. Use of the Website
You agree to use the Aurveza website only for lawful purposes.
You must not:
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Use the website to harass, threaten, abuse, or impersonate another person.
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Use obscene, defamatory, abusive, or offensive language.
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Impersonate Aurveza employees, representatives, customers, or other individuals.
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Upload, transmit, publish, or distribute content that is unlawful, defamatory, obscene, threatening, invasive of privacy, abusive, or otherwise objectionable.
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Upload or distribute content that infringes the intellectual property or other rights of any person or entity.
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Use the website to engage in fraudulent, unlawful, or unauthorized activities.
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Upload unauthorized commercial content or use the website to solicit users for another commercial service or organization.
Aurveza reserves the right to restrict or terminate access to the website where these terms are violated.
4. Product Information and Availability
Aurveza strives to ensure that product descriptions, images, specifications, availability, and pricing information displayed on the website are accurate and up to date.
However, occasional errors or inaccuracies may occur.
Product images are provided for illustrative purposes, and actual products may vary slightly in color, appearance, packaging, or other details due to screen settings, manufacturing variations, or supplier changes.
Aurveza reserves the right to correct errors, update product information, modify prices, or discontinue products at any time without prior notice.
5. Pricing and Typographical Errors
Although Aurveza makes reasonable efforts to provide accurate pricing and product information, typographical, technical, or pricing errors may occasionally occur.
A price displayed on the website does not constitute a binding offer until the order has been reviewed and accepted by Aurveza.
If a product is listed at an incorrect price or with incorrect information due to an error, Aurveza reserves the right to cancel or refuse the order.
If an order is affected by a pricing or product-information error, Aurveza may contact you for further instructions or cancel the affected order and notify you accordingly.
If payment has already been made for a cancelled order, the applicable amount will be refunded in accordance with our Refund Policy.
6. Order Acceptance
All orders are subject to acceptance and availability.
Aurveza reserves the right to refuse, cancel, or limit any order at its discretion, including where:
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Product information or pricing contains an error.
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The requested product is unavailable.
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The order appears fraudulent or unauthorized.
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There are reasonable grounds to believe that the order has been placed for an unlawful purpose.
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An excessive quantity of a product has been ordered.
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Technical or operational issues prevent the order from being fulfilled.
If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method, subject to our Refund Policy.
7. Product Substitution
In limited circumstances, Aurveza may be unable to supply the exact product ordered due to supplier availability, manufacturing changes, or other circumstances beyond our reasonable control.
Where appropriate, Aurveza may offer a substitute product of comparable quality, type, and function.
If a substitution is offered, the customer may accept or decline it. Any applicable price difference will be communicated before the substitution is processed.
8. Payment
All orders must be paid using the payment methods made available on the website.
Aurveza reserves the right to request additional information or verification where necessary to process an order securely.
If payment is not successfully completed, Aurveza may cancel or suspend the affected order.
Applicable taxes, duties, or other charges will be handled as indicated at checkout or as otherwise required by applicable law.
9. Shipping and Delivery
Aurveza will make reasonable efforts to dispatch and deliver orders within the estimated delivery period provided at checkout.
Delivery times are estimates and may vary due to factors including courier delays, weather, public holidays, logistical disruptions, incorrect address information, or other circumstances beyond our reasonable control.
Aurveza is not responsible for delays caused by third-party shipping providers or circumstances outside our control.
Customers are responsible for providing complete and accurate delivery information.
10. Risk of Loss or Damage
Once an order has been handed over to the applicable shipping or delivery provider, delivery-related delays or damage may be subject to the carrier's procedures and applicable law.
Customers should inspect packages upon delivery and report any visible damage or delivery issues to Aurveza as soon as reasonably possible.
Claims relating to damaged, incorrect, or missing products should be submitted in accordance with our Return and Refund Policies.
11. Returns and Cancellations
Returns, exchanges, and cancellations are subject to Aurveza's applicable Return Policy and Refund Policy.
Certain products may not be eligible for return due to their nature, condition, customization, hygiene requirements, or other applicable restrictions.
Where a return is approved, customers must follow the return instructions provided by Aurveza.
Any applicable shipping or return charges will be handled in accordance with the relevant policy and applicable law.
12. Force Majeure
Aurveza will not be responsible for any failure or delay in performing its obligations where such failure or delay results from circumstances beyond our reasonable control.
Such circumstances may include natural disasters, fires, floods, severe weather, war, civil unrest, government actions, transportation disruptions, labor disputes, supply shortages, technical failures, or other events beyond our reasonable control.
Where only certain quantities or orders are affected, Aurveza may take reasonable steps to manage or adjust fulfillment while continuing to fulfill unaffected orders where possible.
13. Limitation of Liability
To the maximum extent permitted by applicable law, Aurveza will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or relating to the use of the website, inability to access the website, or purchase or use of our products.
Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
Where liability cannot be excluded, Aurveza's liability will be limited to the extent permitted by applicable law.
14. Product Warranty and Defects
Where a product is covered by a manufacturer's warranty or an express warranty provided by Aurveza, the applicable warranty terms will apply.
Customers should report any manufacturing defect or product issue within the period specified in our applicable Return, Replacement, or Warranty Policy.
A warranty may not apply where damage or malfunction results from misuse, improper installation, unauthorized modification, negligence, accidents, normal wear and tear, or use contrary to the manufacturer's instructions.
Nothing in these Terms & Conditions limits any mandatory consumer rights available under applicable law.
15. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Aurveza, its affiliates, employees, representatives, suppliers, and service providers from claims, losses, liabilities, damages, costs, and reasonable expenses arising from your:
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Violation of these Terms & Conditions.
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Misuse of the website.
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Violation of applicable law.
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Infringement of the rights of another person or entity.
16. Third-Party Links
The Aurveza website may contain links to third-party websites or services for your convenience.
Aurveza does not control or operate these third-party websites and is not responsible for their content, availability, privacy practices, security, or terms.
Accessing third-party websites is at your own risk. We encourage you to review the terms and privacy policies of any third-party website you visit.
17. Termination
These Terms & Conditions apply from the moment you access or use the website and/or complete the registration or purchasing process.
Aurveza reserves the right to suspend or terminate your access to the website, without prior notice where permitted by law, if you violate these Terms & Conditions or engage in unlawful, fraudulent, abusive, or unauthorized activity.
Termination will not affect any rights or obligations that arose before termination.
18. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws and regulations governing Aurveza and its transactions with customers.
Any disputes shall be subject to the jurisdiction of the courts or appropriate dispute-resolution authorities having jurisdiction under applicable law.
19. General Provisions
If any provision of these Terms & Conditions is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue to remain in full force and effect to the extent permitted by law.
These Terms & Conditions constitute the agreement governing your use of the Aurveza website and your purchases from Aurveza, except where additional terms are expressly provided for a particular product, service, promotion, or transaction.
No amendment or modification of these Terms & Conditions will be binding unless published by Aurveza or otherwise communicated through an authorized representative.
20. Shipping and Return Charges
Customers will be charged shipping costs only as applicable to their order and as displayed at checkout.
Where an order qualifies for free shipping, any applicable return shipping charges will be communicated to the customer in accordance with Aurveza's Return and Refund Policies and applicable law.
No restocking fee will be charged for approved product returns unless expressly disclosed before purchase and permitted by applicable law.
21. Contact Us
If you have any questions regarding these Terms & Conditions, please contact Aurveza through the contact information provided on our website.
By continuing to use the website or placing an order, you acknowledge that you have read and agreed to these Terms & Conditions.